Frequently Asked Questions
Frequent questions asked by our client and general information that can keep you informed about our services
Do you accept insurance at your clinic?
We accept insurance. Before scheduling your appointment, we will verify whether your specific insurance plan is accepted. Once verified, we’ll move forward with scheduling.
What should I expect during my first visit?
Your first appointment includes a comprehensive psychiatric evaluation, review of your mental health history, and discussion of your current concerns. Based on this assessment, we’ll develop a personalized treatment plan, which may include medication, brief therapy, or both.
Do you offer telehealth services?
Yes. We offer telehealth appointments for follow-up care when appropriate. However, we typically require at least one in-person visit—preferably your initial consultation—to ensure a thorough evaluation and establish a strong foundation for treatment.
Do you manage long-term psychiatric conditions?
Yes, we treat adult patients with ongoing mental health conditions such as depression, anxiety, bipolar disorder, OCD, ADHD (non-stimulant management), and mood disorders. Treatment includes medication management and supportive therapy, with referrals provided for specialized psychotherapy if needed. Patients are also welcome to find their own therapist independently, and no referral is required from our clinic.
Do you provide therapy at your clinic?
We offer supportive and brief psychotherapy focused on emotional support, coping strategies, and short-term interventions. For more intensive therapy needs—such as trauma-focused therapy, EMDR, long-term psychotherapy, DBT, deep work around past abuse or PTSD, or intensive couples/family therapy—we recommend working with an outside psychotherapist alongside your care here.
Do you prescribe controlled medications?
Controlled medications may be prescribed, but only when clinically appropriate, with close monitoring and never as a routine, long-term solution. Controlled medications such as sedatives or benzodiazepines may be prescribed short-term and on an as-needed basis—typically no longer than 2–4 weeks. These are used to support acute relief and functioning, not to eliminate all symptoms.
All prescribing decisions are made at the provider’s discretion and require ongoing follow-up and monitoring. Please do not assume that a controlled medication will be prescribed during your visit, as it is never guaranteed and may not be appropriate for your treatment plan.
If long-term or daily use of these medications is a primary treatment goal, our clinic may not be the best fit for your needs.
Do you prescribe Schedule II stimulants (e.g., Adderall, Ritalin)?
We do not prescribe Schedule II stimulants. This policy reflects compliance with Texas state laws and federal prescribing regulations. If you are currently taking these medications, you may:
– Ask your primary care provider if they can continue your prescription
– Establish care with a provider authorized to manage Schedule II medications
– Discuss non-stimulant alternatives with us as part of your treatment plan
Will I be prescribed the same medications I was on before?
Not necessarily. Your provider will conduct a thorough evaluation and make treatment decisions based on your current needs and history. Continuation of previous medications is not guaranteed. However, if continuing your current medication is clinically appropriate for your care, we will proceed with that treatment plan.
Can I request specific medications or treatments?
You are encouraged to share your preferences, ask questions, and be actively involved in your care. While all treatment decisions are made at the provider’s discretion, they are made collaboratively whenever possible—guided by clinical judgment, safety considerations, and evidence-based care.
How often will I need follow-up appointments?
Most patients are seen every 2 to 4 weeks initially, depending on the treatment plan and progress. Follow-up frequency is adjusted over time based on your needs and clinical stability.
Can I continue seeing my current therapist while receiving care here?
Absolutely. Many patients benefit from a collaborative care model. You are encouraged to continue working with your current therapist while receiving medication management or brief supportive therapy from our clinic.
Do you complete disability paperwork or FMLA forms?
We may assist with short-term disability or FMLA documentation when clinically appropriate and only for well-established patients who are actively engaged in treatment. This service cannot be provided at the first visit, and there is no guarantee or expectation that the provider will complete such forms. All requests are evaluated at the provider’s discretion. We do not complete long-term disability forms or provide forensic/legal evaluations.
Can I transfer care from another psychiatric provider?
Yes. We welcome patients transferring from other providers. Please share your previous treatment records, including diagnoses, medications, and therapy or hospital summaries. This ensures a safe and informed transition of care.
Do you offer emergency or crisis services?
No, our clinic does not offer emergency or crisis intervention. If you are in crisis, please call 911, visit the nearest emergency room, or contact a 24/7 mental health crisis line. We are available for non-urgent, ongoing psychiatric care.
Are your services confidential?
Yes. We follow all HIPAA and state confidentiality laws. Exceptions—such as when there is risk of harm to yourself or others—will be clearly discussed during your visit.
Do you see children or adolescents?
We currently treat adults age 18 and older. While we plan to expand our services in the future, we are not yet seeing this population. In the meantime, we recommend connecting with a pediatric or adolescent mental health specialist.
What if I’m unsure about starting psychiatric treatment?
That’s completely normal. Your initial visit is a safe, supportive space to ask questions, explore your options, and learn more about how we can help. We’ll guide you through every step so you can make informed, confident decisions about your care.